Cleaning the register of a social protection programme

Context

Beneficiaries registered several times, others missing from payment lists: the programme risked losing its partners' trust.

Our solution

• Standardisation of identities and localities
• Matching with payment lists
• Traced complaint and correction procedure
• Quality indicators tracked every cycle

Results

• Clean, documented register
• Better-targeted payments
• Full audit trail for partners

« Every payment can now be justified. »